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Request a Packaging Machinery Site Visit
A packaging machinery site visit is one of the most useful 90 minutes you can spend before buying or upgrading equipment. Whittaker Packaging Solutions offers free, no-obligation site visits because seeing the operation in person almost always changes the recommendation, usually in the customer's favour.
The WPS team has been doing on-site validation since September 2020. We see things on the floor that nobody writes in an email: the awkward forklift turn, the cold-room transition that fogs a sensor, the operator workaround costing you film for years. Those things decide which machine is the right machine.
On the day
What happens on a WPS site visit
A typical site visit runs 60 to 90 minutes. A WPS team member walks the relevant packaging stations, asks questions of the operators and production manager, takes measurements, and leaves with enough to build a properly costed recommendation.
There is no pressure and we do not bring a quote pad. We follow up by email or phone within a few business days with a written summary and a recommended next step. If the visit confirms your current setup is fine and you do not need new equipment, we will tell you that too.
Where the WPS team routinely visits
Site visits are valuable to us, so we run them as widely as we can. The coverage tiers below reflect what the team can reasonably commit to.
Routine site visits, scheduled on request
Most are scheduled within one to two weeks of request, depending on the diary.
South East Queensland, including Brisbane, Ipswich, Logan, Gold Coast and Sunshine Coast.
Toowoomba and the Darling Downs. Full service and validation coverage.
Melbourne and Victoria, from our Melbourne base.
Ad-hoc site visits, scheduled when feasible
We combine these visits with scheduled runs or service callouts to keep them practical.
Northern NSW, including Tweed, Lismore and Coffs.
Regional Queensland, with regular runs to Roma and Bundaberg.
Fly-in fly-out visits, considered case by case
Arranged where the project justifies the travel. Contact us and we will be honest about what is feasible.
North Queensland, including Townsville and Cairns.
Sydney.
Perth.
How to book a packaging machinery site visit
Use the form on this page or call the office. Include site address, type of operation (pallet wrapping, strapping, carton sealing, mixed), rough throughput, your role on site, and a preferred week. The WPS team will reply within 24-48 hours during business hours, especially in our key service hubs.
Get in touch
Book a free on-site validation visit
Send your site address, type of operation, rough throughput and a preferred week. The WPS team will reply within 24-48 hours during business hours, especially in our key service hubs.
Send us your details
Tell us about your application and we'll come back to you with a useful steer.
FAQs
Common questions
Yes. The packaging machinery site visit is free and carries no obligation to buy. The WPS team values site visits because they consistently lead to better-fit recommendations than email or phone alone.