Whittaker Packaging Solutions
A turntable pallet wrapping machine wrapping a loaded pallet in stretch film inside a distribution warehouse

Whittaker Packaging Solutions

End-of-line packaging machinery sold and supported in Australia

Practical, honest advice. Machinery specified for Australian conditions. And a team that actually picks up the phone when a line stops.

~70yearscombined industry experience
2020founded September, growing across the eastern seaboard
4regionsSEQ, Toowoomba, Northern NSW and Victoria
Mostmakes servicedour own machines and most quality competitor machines

Our point of difference

Why customers work with Whittaker Packaging Solutions

Independent machinery advice

WPS sits on the machinery side only, so the advice is independent of any consumable revenue.

Specified for Australian conditions

Machines specified for Australian operating conditions, not catalogue imports.

Honest breakdown response

Typical breakdown response is 24-48 hours during business hours, especially in our key service hubs.

A service technician servicing an industrial pallet wrapping machine on a warehouse floor
Service is core, not an afterthought

Service, maintenance & breakdown support

We back what we sell, and we service most quality competitor machines

We service, maintain and support the machines we supply, plus most quality competitor machines. Full sales, service, preventative maintenance and breakdown support across South East Queensland, Toowoomba and the Darling Downs, and Melbourne and Victoria.

Preventative maintenance and fixed-price service agreements
Reactive breakdown support in our key service hubs
Repairs across pallet wrappers, strapping machines, carton sealers and tape machines

How we work

How we work with a new customer

We'd rather get the spec right before we quote than fix the wrong machine after.

01

Start with a call or a form

Most enquiries start with a phone call or a form.

02

We learn the application

We'll ask what you're wrapping or strapping, your throughput, loading method and operating environment (cold room, wet area, outdoor, polished floor). For pallet wrappers, also pallets per day, weight, height and dimensions.

03

Confirm by phone or validate on site

From there we either confirm the right machine over the phone, or we book a free on-site validation visit. We'd rather get the spec right before we quote than fix the wrong machine after.

04

Delivery, install and operator training

Once a machine is ordered, delivery, installation, commissioning and operator training are included on our own-brand sales.

Where we cover

Where we cover

Full sales, service, preventative maintenance and breakdown support runs across South East Queensland, Toowoomba and Victoria. Other areas are sales and delivery with scheduled service.

Full coverage (service & maintenance)Sales & deliveryService-area boundary
Full coverage

South East Queensland

Brisbane, Ipswich, Logan, Gold Coast, Sunshine Coast

Full sales, service, preventative maintenance and breakdown support

Full coverage

Toowoomba and Darling Downs

Full sales, service, preventative maintenance and breakdown support

Full coverage

Melbourne and broader Victoria

From our Melbourne base

Full sales, service, preventative maintenance and breakdown support

Sales & delivery

Northern NSW

Tweed, Lismore, Coffs

Sales and delivery, with service and breakdown via scheduled runs and ad-hoc visits where feasible

Sales & delivery

Regional QLD

Roma, Bundaberg

Sales and delivery on regular runs, service and breakdown on a scheduled or fly-in basis

North Queensland, Sydney and Perth are handled fly-in fly-out, case by case.

Get in touch

Talk to us

If you know what you need, send us your application details for a quote. If you don't yet, request a free phone consultation, fifteen minutes is usually enough for us to give you a useful steer. Site visits are free in our full-coverage areas.

Send us your details

Tell us about your application and we'll come back to you with a useful steer.

FAQs

Common questions

Straight answers about what we sell, how we service, and how to get a quote.

WPS is shorthand for Whittaker Packaging Solutions. We're a Queensland-based packaging machinery business covering South East Queensland, Toowoomba, Northern NSW and Victoria.